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Our Commitment to Privacy
Here's to the Cook! values our customers and respects their privacy.
We collect customer information in an effort to improve our customers'
shopping experience and to communicate with our customers about
our products, services, contests and promotions. We recognize that
we must maintain and use customer information responsibly. We do
not sell or rent the information you provide to us online to third
parties.
This policy describes the personal information we collect about
you, why we collect it and how we use it. Our policy also describes
the choices you can make about how we collect and use your information.
If you have any questions about our privacy policy, you can always
contact Here's to the Cook! customer service in any of three ways:
1. eMail us at Questions@HeresToTheCook.com
2. Write to us at:
Here's
to the Cook!
1090
Howard Street
Elk
Grove Village, Illinois 60007
3. Call us at 847-956-6666
If our information practices change in the future, we will let you
know before we use your information in a manner not previously disclosed
in our privacy policy by posting the policy changes on our website
or by communicating directly with you. At that time, you will have
the opportunity to opt out of any new use of your information.
What kind of information does Here's to the Cook! collect?
We collect information, such as your name, email and postal addresses,
phone and credit card numbers, that you provide to us when you place
an order, when you submit your info to us or when you participate
in a contest, promotion or survey. We also maintain a record of
your product interests and your purchases.
How does Here's to the Cook! use my information?
When you make a purchase from Here's to the Cook!, we use your information
to process your order. We will also send you emails to confirm
your order and may need to contact you via phone, postal mail or
email if we have other questions regarding your order.
When you submit information to us on HeresToTheCook.com, you will
be automatically signed up to receive email updates. If you participate
in a contest or promotion or attend at Here's to the Cook! party,
you will have the opportunity to choose to receive emails from
us regarding our products, services, contests and promotions.
If at any time you would like us to remove you from our email or
postal mailing lists, feel free to contact us by calling 847-956-6666
or by contacting us via email at Unsubscribe@HeresToTheCook.com. Please be sure to include your email
address and full name.
From time to time, we may also send you emails to help us learn
more about your shopping preferences. In addition, we use information
about your product interests and purchases to help us improve our
site design and your shopping experience.
To serve you better, we may combine information you give us online
or to one of our representatives about your product interest and
purchases with demographic information that is publicly available.
We use that combined information to enhance and personalize your
shopping experience with us, and to communicate with you by email
or postal mail about our products, services, contests and promotions
that may be of interest to you.
Does Here's to the Cook! share my information with
third parties?
We utilize third parties to assist us in fulfilling your orders
(including PayPal). We do not authorize any of those third parties
to make any other use of your information.
When you contact us seeking more information about becoming a Here's
to the Cook! representative or hosting a Here's to the Cook! party,
we will share your information with our representatives in order
to best answer your questions. We do not authorize any of our representatives
to make any other use of your information.
When we offer contests and promotions, customers who choose to participate
in those contests and promotions may be asked to provide personal
information to participate. That information may then be used by
us to notify winners or to fulfill promotional obligations.
If, prior to participating in a contest or promotion, you opted
not to receive information about or mailings from us, you may still
receive information from us in connection with the contest or promotion
if you choose to register for or participate in it. You may opt
not to participate in these contests or promotions if you do not
want to receive information from us or share your information with
us.
How do I remove my information from email, phone
and postal mailing lists?
We want to communicate with you only if you want to hear from us.
If you prefer not to receive information from us, please let us
know by calling us at 847-956-6666 or email us at Unsubscribe@HeresToTheCook.com.
Please be sure to include your email address and full name.
Please note, however, such requests may not be effective immediately.
Please also note that when you purchase from us, we will confirm
your order by email. In addition, we may need to contact you via
phone, email or postal mail with other questions regarding your
order.
How does Here's to the Cook! protect kids' privacy?
Like you, we at Here's to the Cook! are concerned about the safety
of children when they use the Internet. Consistent with the Children's
Online Privacy Protection Act of 1998, we will never knowingly request
personally identifiable information from anyone under the age of
13 without prior verifiable parental consent. If we receive actual
knowledge that a subscriber to our newsletter or other email communications
is under the age of 13, we will remove all personally identifiable
information about that person from our files.
How do I know my order information is secure?
Protecting your order information is important to us. For that reason,
we have partnered with PayPal to bring you the most trusted method
possible for securing online transactions. PayPal uses Secure Sockets
Layer (SSL) technology to protect the security of your online order
information.
To check the security of your connection, look at the lower left-hand
corner of your browser window after accessing the server. If you
see an unbroken key or a closed lock (depending on your browser),
then SSL is active. You can also double-check by looking at the
URL line of your browser. When accessing a secure server, the first
characters of the site address will change from "http" to "https."
Some versions of browsers and some firewalls don't permit communication
through secure servers like the ones PayPal uses to process orders
at HeresToTheCook.com. In that case, you'll be unable to connect
to the server, which means you won't be able to place an order through
an unsecured connection. If you cannot access the secure server
for any reason, you can always print our order form and place your
order by phone at 847-956-6666 or by fax at 425-795-2992. Please
be sure to include your name, phone number, email address, mailing
address, billing address (if different from your mailing address),
products ordered and quantities of each, credit card number and
expiration date and any special instructions you may have.
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