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privacy statement

Our Commitment to Privacy

Here's to the Cook! values our customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Here's to the Cook! customer service in any of three ways:

1. eMail us at Questions@HeresToTheCook.com

2. Write to us at:

Here's to the Cook!
1090 Howard Street
Elk Grove Village, Illinois 60007

3. Call us at 847-956-6666

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.


What kind of information does Here's to the Cook! collect?

We collect information, such as your name, email and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you submit your info to us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases.


How does Here's to the Cook! use my information?

When you make a purchase from Here's to the Cook!, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order.

When you submit information to us on HeresToTheCook.com, you will be automatically signed up to receive email updates. If you participate in a contest or promotion or attend at Here's to the Cook! party, you will have the opportunity to choose to receive emails from us regarding our products, services, contests and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact us by calling 847-956-6666 or by contacting us via email at Unsubscribe@HeresToTheCook.com. Please be sure to include your email address and full name.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience.

To serve you better, we may combine information you give us online or to one of our representatives about your product interest and purchases with demographic information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests and promotions that may be of interest to you.


Does Here's to the Cook! share my information with third parties?

We utilize third parties to assist us in fulfilling your orders (including PayPal). We do not authorize any of those third parties to make any other use of your information.

When you contact us seeking more information about becoming a Here's to the Cook! representative or hosting a Here's to the Cook! party, we will share your information with our representatives in order to best answer your questions. We do not authorize any of our representatives to make any other use of your information.

When we offer contests and promotions, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us to notify winners or to fulfill promotional obligations.

If, prior to participating in a contest or promotion, you opted not to receive information about or mailings from us, you may still receive information from us in connection with the contest or promotion if you choose to register for or participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information from us or share your information with us.


How do I remove my information from email, phone and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by calling us at 847-956-6666 or email us at Unsubscribe@HeresToTheCook.com. Please be sure to include your email address and full name.

Please note, however, such requests may not be effective immediately. Please also note that when you purchase from us, we will confirm your order by email. In addition, we may need to contact you via phone, email or postal mail with other questions regarding your order.


How does Here's to the Cook! protect kids' privacy?

Like you, we at Here's to the Cook! are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to our newsletter or other email communications is under the age of 13, we will remove all personally identifiable information about that person from our files.


How do I know my order information is secure?

Protecting your order information is important to us. For that reason, we have partnered with PayPal to bring you the most trusted method possible for securing online transactions. PayPal uses Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones PayPal uses to process orders at HeresToTheCook.com. In that case, you'll be unable to connect to the server, which means you won't be able to place an order through an unsecured connection. If you cannot access the secure server for any reason, you can always print our order form and place your order by phone at 847-956-6666 or by fax at 425-795-2992. Please be sure to include your name, phone number, email address, mailing address, billing address (if different from your mailing address), products ordered and quantities of each, credit card number and expiration date and any special instructions you may have.